ACCOUNT ACTIVATION

What is PDANS

  • PDANS (“Progressive Drug and Alcohol Test Notification System”) is a cloud service that runs 24/7. It constantly monitors and reliably notifies users on a daily basis if they need to report for court ordered or employer based random drug testing.

  • PDANS is designed to ensure that each subscriber is positively notified of required test dates and most importantly, does not miss a test. Typical “Apps” fail when phones are lost, turned off, have dead batteries, or when somebody simply can’t afford to own or purchase expensive devices.

  • The Progressive Notification Feature allows users to specify multiple contacts and methods to receive notifications on whether they must report for a random drug or alcohol test.

  • PDANS DOES NOT require a smart phone, computer, or app on your phone. We use standard Text Messaging (SMS), Emails, Voice Calls, and deliver direct to the subscriber’s home, office, cell phone, or email.

  • When a subscriber is required to report, and the subscriber does not respond to a text message or email, or telephone call, the system will automatically escalate notifications until it is finally confirmed.

  • PDANS is highly scalable to deliver millions of messages per day.

  • PDANS is constantly monitored with a reliability factor greater than 99.9%. We use the same technology and servers that drive Amazon and Uber.

How It Works

  • Each “subscriber/testing subject” is pre-assigned a “color/group” by the court. We call this a subscription. Each subscription has a start date, end date, and notification plan. Once enrolled, notifications immediately start the next day and end when the subscription expires or is terminated.

  • Court ordered subscribers will receive a daily notification whether or not they need to test.

  • Our notification service immediately starts notifying the selected subscribers. This process begins within seconds of when we obtain the colors/groups selected for that day.

  • By default, the subscriber will first receive a SMS/Text message. A half hour later they will receive an email. The actual times can be set by testing site.

  • If the subscriber must report to test, and have not confirmed, the system will make a telephone call to the subscriber at their designated phone number to further notify them.

  • As last resort, the system will make a telephone to a designated alternate contact. This could include their spouse, family members, friends, employers, or anyone designated by the subscriber.

  • At each stage, each individual message is given ample time to be confirmed and marked as received. Doing so stops all further notifications and records who confirmed, when, and how.

  • The confirmation is either by pressing a key on your telephone or clicking on a link of their email.

Benefits

The advantages of this notification system are mutual for the subscriber and the test agency:

  • PDANS will positively notify the subscriber resulting in increased compliance in reporting for testing.

  • The testing agency will have a significant decrease in sending an agent to probation violation show cause hearings to prove the subscriber was notified.

FAQ

  • In what ways can I be notified? Each recipient can be contacted by text, phone call, or email. Our progressive notification will send you multiple messages until confirmed to ensure you know whether or not you need to test that day. Once you confirm receipt, further notifications stop.

  • Can you notify other people too? Absolutely. You can set the recipient of each notification, time of day, and method of delivery individually. We actually highly recommend you setup alternate contact methods such as a different cell, your land line, spouses cell as well as emergency contacts to make sure you don't miss a test. Please talk to these people in advance and make sure they agree to receive them. If they block our number or report as spam, messages will not get delivered.

  • Can PDANS handle more than one color/test group? Yes. PDANS will allow you to subscribe to one or more colors or test groups. If any one of your colors is picked on a given day, you will get a message that you must report along with which of your colors/groups was picked.

  • Do I have to confirm? What happens if I don't or forget. No. Confirmation is purely optional. The advantage to confirming is to stop further notifications and also have a record that you knew that you did not have to test. We maintain records that can be ordered if proof is needed by the court.

  • I don't want to receive notifications anymore. How do I stop them.

    You can temporality stop notifications by checking the Inactive checkbox in your Profile. This will leave all contacts and colors in place. When you want notifications to start again, change your status back to active status. This is preferred to deleting all your colors and contacts because you would have to manually reenter to reactivate.

  • If I stop notifications, will I get a refund? No. Our policy is no refunds.

  • The Court changed my colors. How do I change it.At any time, you can login via our portal and change your colors/groups.

You can contact us by emailing info@pdans.com

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Contact Us

You can contact us by emailing info@pdans.com